For more than 160 years, Macy’s has been a symbol of American retail — from its flagship store in Herald Square, New York City, to hundreds of department stores across malls and shopping centers nationwide. Known for its iconic Thanksgiving Day Parade, seasonal window displays, and wide product selection, Macy’s has long been a staple for families looking for fashion, home goods, and gifts under one roof.
But in recent years, Macy’s has faced mounting challenges. Declining mall traffic, the rise of online shopping, and changing consumer preferences have forced the retailer to rethink its traditional department store model. In response, Macy’s announced a major restructuring plan, dubbed the “Bold New Chapter,” which involves closing approximately 150 underperforming stores by 2026 while reinvesting in digital channels, smaller-format stores, and luxury divisions like Bloomingdale’s and Bluemercury.
This wave of closures has left many shoppers asking:
- Is my local Macy’s shutting down?
- Why is Macy’s closing so many stores?
- What happens to employees and communities when these stores disappear?
In this article, we’ll dive deep into Macy’s store closures, answering all the most common questions people are searching for today — from which locations are affected to why these closures are happening, and what they mean for the future of retail in America.
Why Is Macy’s Closing Stores?
Now that we’ve set the stage, let’s get to the heart of the matter: why is Macy’s closing so many of its stores?
The short answer is that Macy’s wants to cut back on locations that are no longer profitable and refocus its resources where customers are actually shopping today. But there’s more to the story.
1. Decline of Mall Traffic
For decades, Macy’s thrived as a mall anchor — the big department store that drew people in and supported smaller retailers around it. But mall traffic has been falling steadily as shoppers move toward online shopping and outdoor lifestyle centers. Many of the stores Macy’s is closing are in struggling malls with declining foot traffic, making it hard for them to stay profitable.
2. Rise of Online Shopping
E-commerce has changed the way people shop. Instead of heading to a mall to browse, more customers now prefer the convenience of shopping from home. While Macy’s has invested heavily in its website and app, maintaining hundreds of large physical stores became increasingly costly compared to the return they generated.
3. The Retail “Apocalypse” Effect
Macy’s is not alone. Over the past decade, we’ve seen thousands of closures from Sears, JCPenney, Bed Bath & Beyond, and more. Industry analysts often call this trend the “retail apocalypse” — not because retail is dying, but because it’s transforming. Stores that don’t adapt quickly enough to changing consumer habits face downsizing or closure.
4. Shifting Strategy: “Bold New Chapter”
Macy’s leadership calls this restructuring a strategic reset. Instead of propping up underperforming stores, they are redirecting investments into areas with growth potential:
- Smaller, modern Macy’s stores outside of malls.
- Luxury retail through Bloomingdale’s.
- Beauty retail through Bluemercury.
- Digital-first shopping experiences with stronger online platforms.
In short, Macy’s closures aren’t just about cutting losses — they’re about reshaping the company for the next generation of shoppers.
How Many Macy’s Stores Are Closing?
Once shoppers learned about Macy’s “Bold New Chapter” strategy, the immediate question was: just how many stores are on the chopping block?
The Big Number: 150 Stores by 2026
Macy’s has confirmed that it plans to close about 150 underperforming stores by the end of fiscal 2026 (January 2027). These closures are being phased over several years rather than happening all at once, giving the company time to manage liquidation sales, employee transitions, and community impacts.
Early 2025: The First Wave
- In January 2025, Macy’s announced the closure of 66 locations, with clearance sales beginning almost immediately.
- These closures spanned 22 states, hitting both suburban malls and some well-known urban stores.
Mid-2025 Acceleration
By mid-2025, Macy’s picked up the pace:
- An additional 86 stores were slated for closure.
- That brought the total to 152 stores shut down or in the process of closing in just 18 months — slightly above the original target.
Ahead of Schedule
Interestingly, Macy’s had already closed 64 stores by the end of 2024, before officially rolling out the Bold New Chapter plan. This shows how aggressively the company is moving to shrink its footprint.
What Stays Open
While headlines focus on closures, it’s worth noting that Macy’s isn’t pulling out of retail altogether. The company is consolidating around a “go-forward fleet” of about 350 stronger-performing Macy’s stores nationwide. These are locations with high sales volume, strong community demand, or strategic importance.
Which Macy’s Stores Are Closing? (Full List & Key Locations)
Numbers tell one story, but for many shoppers the more personal question is: “Is my Macy’s on the list?”
Macy’s has confirmed more than 150 store closures nationwide, with shutdowns spread across 22 states. Below, we’ve compiled a detailed list of confirmed closures, organized by state, so you can check if your local store is affected.
Macy’s Store Closures by State (2025–2026)
California
- Village at Corte Madera (Corte Madera)
- Sunrise Mall (Citrus Heights)
- Westminster Mall (Westminster)
- Broadway Plaza (Los Angeles)
- Otay Ranch Town Center (Chula Vista)
- Downtown Plaza (Sacramento)
Florida
- Fort Lauderdale Furniture (Fort Lauderdale)
- Pembroke Pines Furniture (Pembroke Pines)
- Boynton Beach Mall (Boynton Beach)
- South Dade Furniture (Miami)
- West Shore Plaza (Tampa)
- Altamonte Furniture (Altamonte Springs)
- Southgate (Sarasota)
Texas
- Almeda Mall (Houston)
- Fairview (Fairview)
- Shops at Willow Bend (Plano)
- Southlake Town Square (Southlake)
- West Bend (Fort Worth)
- Highlands of Flower Mound (Flower Mound)
New York
- Lake Success (New Hyde Park)
- Melville Mall (Huntington)
- Queens Place (Elmhurst)
- Sheepshead Bay (Brooklyn)
- Sunrise Mall (Massapequa)
- Brooklyn (Fulton Street)
- Staten Island Furniture (Staten Island)
- Fordham Place (Bronx)
(Closures are also happening in other states such as Ohio, Illinois, Pennsylvania, and New Jersey. More stores are expected to be announced in waves through 2026.)
What Shoppers Should Know
If you see signs of “Store Closing” clearance sales in your local Macy’s, it usually means the store will shut within 8–12 weeks. During this time, prices are heavily discounted and inventory gradually thins out until the location closes permanently.
When Are the Stores Closing? (Timeline & Clearance Sales)
Knowing which stores are on the list is just half the story—the next big question shoppers are asking is: “When will my Macy’s actually close?”
Closure Timeline
Macy’s closures are happening in phases, not all at once. Here’s the general timeline:
- Early 2025 (January–March): The first wave of 66 closures was announced, with clearance sales starting immediately and many stores shutting by late spring 2025.
- Mid-2025 (April–August): A second wave of 80+ stores began liquidation, most of which are scheduled to close by summer 2025.
- Late 2025–2026: Macy’s has signaled that additional closures will happen through the end of 2026, as part of its long-term downsizing plan. Some stores may remain open into early 2026 depending on lease agreements and sales performance.
Clearance Sales: What Shoppers Can Expect
If your local store is on the closure list, here’s how the process usually unfolds:
- Announcement: Macy’s issues a press release or local notice about the closure.
- Liquidation Sales Begin: Discounts typically start at 20–40% off and increase every week. By the final days, savings can reach 70–90% off, but the selection is limited.
- Fixtures & Equipment Sales: Once clothing, accessories, and furniture are cleared out, Macy’s often sells racks, mannequins, shelving, and even cash registers to the public.
- Final Day: Stores usually close for good within 8–12 weeks after the sale begins.
Key Dates to Remember
- Spring 2025: First wave stores finish closing.
- Summer 2025: Second wave closures wrap up.
- 2026: Additional closures continue on a rolling basis, with Macy’s confirming details in advance.
For shoppers hoping to grab deals, it’s best to shop early in the sale for the widest selection, but wait until the final weeks if you’re hunting for deep discounts on remaining stock.
What Happens to Employees?
One of the most immediate and human impacts of Macy’s store closures falls on its employees. Every time a location shuts down, workers face uncertainty — from job loss to relocation. Here’s what we know so far:
Job Impacts and Layoffs
Macy’s closures affect thousands of employees nationwide, including sales associates, managers, and support staff. While the exact number varies by store, large-format department stores can employ 100–200 people each, meaning the nationwide impact could reach into the tens of thousands by 2026.
Transfers and Relocation
Macy’s has stated that some employees may be offered transfers to nearby stores, particularly in metro areas where multiple Macy’s locations exist. However, in smaller towns or single-store markets, opportunities for relocation are limited.
Severance Packages
For those who cannot transfer, Macy’s offers severance packages and outplacement support. While details vary depending on position and length of service, this is part of Macy’s commitment to easing the transition for displaced workers.
Communication with Staff
Macy’s has been notifying employees in advance when their store is set to close, typically giving several weeks’ notice. Clearance sales (which run 8–12 weeks) also keep staff employed temporarily before the final closing date.
Nationwide Employee Impact
With approximately 150 closures planned through 2026, tens of thousands of retail jobs are expected to be affected. The cuts are part of Macy’s broader restructuring plan, which also includes some layoffs at its corporate offices as the company streamlines operations.
What Happens to the Closed Store Locations?
When Macy’s shutters a store, it doesn’t just disappear — it leaves behind a massive retail space, often spanning 100,000–200,000 square feet. What happens next depends on the mall, the local economy, and developers’ vision for the future.
Repurposing Big Retail Spaces
Across the U.S., many closed Macy’s locations are being repurposed into new uses. These can include:
- Housing projects — Some prime real estate areas are being converted into apartments or condos.
- Entertainment venues — Movie theaters, fitness centers, and even indoor sports facilities are replacing anchor stores.
- Mixed-use developments — Combining retail, dining, office space, and housing to revive struggling malls.
Example: Corte Madera, California
In Corte Madera (Bay Area), Macy’s closed one of its long-standing stores, and the site is being considered for housing redevelopment. This reflects a growing trend where former retail giants pave the way for much-needed residential projects.
Impact on Malls
Macy’s has traditionally been an anchor tenant — the big department store that drives foot traffic to smaller mall shops. When an anchor leaves:
- Foot traffic in malls can drop significantly, affecting smaller retailers.
- Some malls struggle with vacancies, while others reinvent themselves by bringing in grocery stores, medical centers, or entertainment hubs to fill the gap.
The Bigger Picture
These transformations highlight a broader retail shift: large department stores are giving way to community-driven spaces. While the closures may initially feel like losses, they often spark opportunities for reinvention in local economies.
Is Macy’s Still Opening New Stores?
Despite the wave of closures, Macy’s isn’t retreating from retail entirely — it’s shifting its strategy. Instead of relying on massive, traditional department stores in malls, Macy’s is betting on smaller, more specialized formats and its luxury banners.
Smaller-Format Macy’s Stores
Macy’s is rolling out off-mall, smaller-format stores that are about one-fifth the size of a traditional department store.
- Located in lifestyle centers and strip malls (closer to where people live and shop daily).
- Focused on top-selling categories like apparel, beauty, shoes, and home goods.
- Easier to navigate, making shopping more convenient.
Expansion of Bloomingdale’s and Bluemercury
Macy’s parent company is doubling down on its luxury and beauty segments:
- Bloomingdale’s: At least 15 new stores planned, with a strong focus on affluent shopping areas.
- Bluemercury: Around 30 new beauty stores will open, reflecting the high demand for skincare and cosmetics.
Example: Midway Crossings Mall (Florida)
A new Macy’s small-format store is set to open at Midway Crossings Mall in Miami, Florida, showing how the brand is repositioning itself in key urban areas while closing down underperforming mall-based locations.
Why This Matters
This strategy signals Macy’s isn’t giving up — instead, it’s reinventing itself for a retail world that values convenience, niche experiences, and luxury appeal. While big-box closures grab headlines, these smaller and more profitable stores may shape Macy’s future identity.
How Will This Affect Macy’s Shoppers?
For regular Macy’s shoppers, store closures might feel unsettling — especially if your local Macy’s is on the closure list. But the company has made it clear that shopping benefits and access to products will continue through other locations and online. Here’s what you need to know:
Loyalty Programs & Rewards
- Star Rewards program: Still valid nationwide and online.
- Points, perks, and membership tiers will not be lost if your local store closes.
- You can redeem or earn rewards at other Macy’s stores or through the Macy’s app/website.
Macy’s Gift Cards
- Gift cards remain fully valid, even if your store closes.
- They can be used online or at any open Macy’s location.
- Macy’s has assured shoppers there will be no expiration concerns related to closures.
Returns & Exchanges
- Items purchased at a closing store can usually be returned within the standard return window.
- After closure, returns can be handled via Macy’s online portal or at the nearest open store.
- Clearance sale items at closing stores may have “final sale” policies, so shoppers should check receipts carefully.
Online Shopping Expansion
Macy’s is heavily investing in digital shopping, making the app and website central to the customer experience.
- Expanded product selection online.
- Free shipping options for certain loyalty tiers.
- Convenient buy online, pick up in-store (BOPIS) available at remaining locations.
Alternatives for Affected Areas
If your local store closes:
- You can shop through macys.com for the full product range.
- Smaller-format Macy’s, Bloomingdale’s, or Bluemercury stores may still be available nearby.
- In some regions, Macy’s is opening new locations outside traditional malls, making shopping more accessible.
Impact on Communities and the Retail Industry
Macy’s closures are more than just a shift in shopping options — they have ripple effects on local economies, malls, and the retail landscape as a whole.
Local Economic Impact
- Job Losses: Each closure means hundreds of retail workers losing jobs, along with reduced income for nearby restaurants, coffee shops, and local services that rely on mall traffic.
- Tax Revenue Decline: Cities and counties that depend on sales tax revenue from anchor stores like Macy’s may face budget shortfalls.
- Community Sentiment: For many, Macy’s is more than a store — it’s a part of family traditions, from holiday shopping to wedding registries. Closures can leave communities with a sense of loss.
Impact on Shopping Malls
- Macy’s has long been an anchor tenant in U.S. malls, drawing foot traffic that benefits smaller stores.
- When Macy’s leaves, malls often struggle to fill the massive space, leading to:
- More vacant stores
- Reduced shopper visits
- Possible domino effect closures of smaller retailers
- More vacant stores
- In some cases, however, landlords are repurposing Macy’s sites into gyms, movie theaters, housing, or co-working spaces — giving malls a chance to reinvent themselves.
The Broader Retail Landscape
- Macy’s isn’t alone. Chains like Sears, JCPenney, and Bed Bath & Beyond have also downsized or filed for bankruptcy.
- Experts call this the “retail apocalypse”, but others argue it’s more of a retail transformation — shifting from department stores to specialty, digital-first, and experience-driven shopping.
- Macy’s closures show how legacy retailers must adapt to a new consumer era where convenience and experience matter more than massive square footage.
Macy’s Future Strategy (“Bold New Chapter”)
Macy’s store closures don’t mean the brand is fading away — instead, the company is pivoting toward a new model of retail. This transformation is guided by what Macy’s calls its “Bold New Chapter” strategy, designed to keep the brand profitable and relevant in the next decade.
1. A Shift Toward Luxury and Beauty
- Macy’s is leaning heavily on its luxury division, Bloomingdale’s, and its beauty chain, Bluemercury.
- The company plans to open 15 new Bloomingdale’s stores and 30 new Bluemercury locations over the next few years.
- Why? Because these markets are growing. Shoppers continue to invest in beauty, skincare, and premium experiences, even when they cut back elsewhere.
2. Smaller, Smarter Macy’s Stores
- Instead of giant mall anchors, Macy’s is experimenting with smaller-format stores located in lifestyle centers and strip malls.
- These stores are more accessible, cost less to operate, and fit modern shopping habits better.
- Example: Macy’s has already opened new “off-mall” locations like Macy’s Market by Macy’s, which focuses on a curated selection of best-selling items.
3. Digital Growth & Omnichannel Experience
- Online shopping is a cornerstone of Macy’s future. The company is investing in:
- Macy’s app improvements for smoother shopping.
- Omnichannel integration, where shoppers can buy online and pick up in-store.
- Personalized recommendations powered by AI-driven retail technology.
- Macy’s app improvements for smoother shopping.
- Macy’s wants to become a tech-savvy retailer that blends digital convenience with in-person service.
4. Reimagining the Customer Experience
- Instead of trying to be everything to everyone, Macy’s is focusing on quality over quantity.
- Stores will offer more personalized services like styling consultations, improved loyalty programs, and curated selections.
- The goal: Make Macy’s feel special again — not just another department store.
5. A Smaller but Stronger Footprint
- By 2026, Macy’s will close about 150 underperforming stores, but it will still have 350+ profitable locations across the U.S.
- The company believes that fewer, better-performing stores + a strong digital presence = long-term sustainability.
Frequently Asked Questions (FAQ) About Macy’s Store Closures
Is my Macy’s store closing?
Macy’s is closing about 150 stores by 2026. Check our updated list to see if your location is included.
Why is Macy’s closing stores?
Because of declining mall traffic and rising online shopping, Macy’s is shutting underperforming stores to focus on stronger markets.
Will Macy’s go bankrupt?
No. Macy’s is financially stable — closures are part of a restructuring strategy, not bankruptcy.
Can I still use my Macy’s gift cards?
Yes. Gift cards remain valid online and at all open Macy’s stores.
What happens to Macy’s employees?
Employees may receive severance pay, transfers, or support finding new roles within Macy’s brands.
What was Macy’s CEO Tony Spring’s message about the store closures?
Tony Spring said the closures target underperforming stores “built for a different era,” allowing Macy’s to focus on profitable locations, digital growth, and luxury expansions.
Conclusion
Macy’s store closures may feel like the end of an era, but they don’t signal the end of the brand. Instead, Macy’s is reshaping itself for the future — moving away from sprawling department stores and toward smaller, more profitable formats, luxury (Bloomingdale’s), and beauty (Bluemercury).
For shoppers, this means fewer local stores but more digital convenience and better-curated experiences where Macy’s remains. For communities, it’s the challenge of filling large empty spaces — but also an opportunity for new housing, entertainment, and retail concepts.
The big takeaway? Macy’s isn’t collapsing — it’s reinventing. And how well it balances tradition with transformation will decide its place in the future of U.S. retail.